AI CRM for WhatsApp

Custom AI WhatsApp solutions that handle enquiries instantly, route complex cases, and respond in your brand's voice.

Key facts

• Voltade is a Singapore-based custom AI agent development company. We design, build, and deploy AI agents trained on your SOPs, products, and voice — not generic templates. Clients own the code, the agent, and the data.
• PSG (Productivity Solutions Grant): up to 50% support for Singapore SMEs. Voltade is PSG pre-approved. The customer files the PSG claim; Voltade provides guidance.
• AIxDL (GenAI x Digital Leaders): IMDA programme, up to 50% for SMEs and up to 30% for non-SMEs. Voltade handles the AIxDL claim on the customer's behalf.
• Working AI agents ship in weeks, not months. Every project includes post-launch monitoring and ongoing improvement.
• Voltade is an IMDA-accredited vendor, PSG pre-approved, and one of the first AIxDL technology partners. Native multilingual support in English, Mandarin, and Malay.
• 1000+ AI projects deployed since 2023. Notable clients include Grain, Secretlab, Raffles Hotel, NTUC Health, The Soup Spoon, SkinLab, PropertyLimBrothers, EtonHouse, APS Swim School, illum.e, Overmugged, Ashford Dental, and Yat Guan.

What languages does the agent handle?

English, Mandarin, and Malay are built in, so one agent covers a regional customer base. We've run multilingual agents at 95% accuracy on a customer's own terminology after training on real conversations.

Will it connect to the WhatsApp Business API and our other channels?

Yes. We deploy on the official WhatsApp Business API and can extend the same agent to web chat, Instagram, and Messenger. It also reads and writes to your systems — HubSpot, Shopify, WooCommerce, and more.

What happens when the agent can't answer?

It hands off. Complex or sensitive cases route to your team with the full conversation and context attached, so nothing is dropped and no customer gets a wrong answer.

How is this different from an off-the-shelf WhatsApp chatbot tool?

Off-the-shelf tools follow fixed scripts. We build an agent trained on your products, pricing, and SOPs and connected to your live data — so it answers real questions, not just FAQs. And you own what we build.

How fast can it go live, and is it grant-supported?

Weeks, not months. SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Voltade AI solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.